Messaging Done Right

The iPhone perfected text messaging, but as I wrote in my 3G review - the AIM app just plain sucked. It did bring AIM to the iPhone, for free, which was nice but the app proved to me that although the iPhone needed the app store, it also needed Apple to develop apps for it.

Palm wins again with its messaging app. The app is aptly called Messaging and it handles much more than just SMS:

The Messaging app is used for text messages (SMS), AIM and GTalk chats. Of course you can also use ICQ over AIM so we can count that as a fourth option. The real shiny part of the Pre’s Messaging is its ability to switch between all of these mediums in a single window.

Here’s where Synergy is very cool. The Pre knows that Michael Andrawes has a mobile phone that I can text, but it also knows that he has a GTalk account and an AIM account.

When I’m talking to Mike I can start texting him, then if I see him online I can switch to AIM or GTalk. My chat history is saved even as I migrate between services; to me, it just looks like I’m talking to Mike; the Pre (and I) don’t really care via what medium the communication happens, I just care about when it happened.

Now Mike has an iPhone 3G, so he doesn’t really see the awesomeness of what’s going on while I’m talking to him. As long as I’m not inconsiderate with my messaging, I should always catch Mike where he expects to talk to me.

Just like Synergy, there are some issues with the Messaging application.

For starters, there’s no way to set a default way of communicating with a person. If Mike hates using AIM but loves GTalk, there’s no way for me to prioritize the latter. Secondly, the system isn’t smart enough to default to AIM/GTalk if Mike is on one of those services and default to SMS if he’s not.

If I’m having a conversation with Mike and he has to head out, I’d like the Messaging app to recognize that he has logged off and switch the chat mode to SMS if I need to reach Mike while he’s gone.

There’s also currently no support for things like MSN or Yahoo Messenger, but between AIM, SMS and GTalk I’m able to talk to a good number of my contacts (as a sidenote, isn’t it strange how very regionalized the various IM protocols are?).

There’s no excuse for Apple not having offered iChat on the iPhone by now. If you do a lot of IMing from your phone, you’ll love the Pre.

While you can’t multitask within the Messaging app (e.g. I can’t have two cards each with a different IM conversation open at once, although you can have multiple conversations open at once), you can at least multitask in other areas while you’re using the app. For example, I can be browsing the web while I’m talking to someone over AIM without logging out. It seems simple, but it can’t be done on the iPhone today (iPhone OS 3.0 fixes this, somewhat, by allowing background notifications).

With Our Powers Combined The Poor Man’s iPhone?
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  • viciki123 - Monday, February 22, 2010 - link

    http://www.weddingdressonlineshop.co.uk/23-mermaid...">http://www.weddingdressonlineshop.co.uk/23-mermaid...
  • jmyette - Wednesday, February 17, 2010 - link

    I've been very disappointed by the Pre and had to switch back to my Treo 700p. I'd say of you like Palm OS and its effective PIM applications (calendar, contacts, tasks and memos), you probably won't like the Pre. Otherwise, I think the Pre may be a good choice. The best review of the Pre I found:

    http://palmprelansing.blogspot.com/2009/07/pre-rev...">http://palmprelansing.blogspot.com/2009...pre-revi...
    http://palmprelansing.blogspot.com/2009/07/pre-rev...">http://palmprelansing.blogspot.com/2009/07/pre-rev...

  • s1ugh34d - Wednesday, July 15, 2009 - link

    I'm lost on why the Iphone is the definition of a phone. Last I checked my HTC WinMo phone has just about all the same features. Can't a palm be compared to The Touch Pro. I see the journalistic approach, using palm vs apple. But others mentioned android why is anandtech so in love with their Iphones...

    Also wouldn't cell phone fall under "mobile" on the tab bar.
  • s1ugh34d - Wednesday, July 15, 2009 - link

    I missed the messaging part. Since Iphone users can't use it, they don't know what multiple messaging is. Palringo, a WinMo/blackberry app, runs every IM service you ever had.

    Love the magnetic charger, My toothbrush has that, and I always thought that it should be used for small devices.

    The palm does kick a little Iphone butt, but WinMo blows that phone away, they just need multi-touch on the touch pro2
  • Jeff7181 - Saturday, June 27, 2009 - link

    A coworker of mine says the phone gets really hot when in use for extended periods of time. Not sure if it's from the backlight for the display or just the battery discharging. Either way, the result is a very hot phone and apparently a discolored screen. He's replaced his already once because of some yellowish discoloration at the bottom edge of the screen that spreads the more it's used.
  • macs - Wednesday, June 24, 2009 - link

    Guys take a look at the new HTC Hero with Android
  • macs - Wednesday, June 24, 2009 - link

    Sorry
    This is the link:

    http://www.youtube.com/watch?v=FKTDSfbcbBU&eur...">http://www.youtube.com/watch?v=FKTDSfbc...r%2FHTC&...
  • bored2tears - Wednesday, June 24, 2009 - link

    Techies, come on! Really? Are we such navel-gazers that we don't get it? Sure, my original Palm, my Tilt and my HTC phone could do stuff that the iPhone and the Pre can't do (yet). But that's not the point.

    It's ease of use!!!! The satisfaction of the UI!

    I don't hit the start menu so I can scroll through file manager. I don't mess around with crappy windows mobile UI to find stuff. And when the new WM comes out, it will prove that ease of use is the point. That's the iphone feature that everyone wants to copy, and rightfully so. The companies get it while the techies play their little "mine is better than yours" one up spec game.

    You can turn on my music on the iPhone and surf the web or open another app, etc. AT THE SAME TIME. That's what people want and do. Only people without an iphone don't know that there is some level of multi tasking. I can play most games or use most apps on the iPhone without stopping the music. If I close my web browser to open another app, my web app doesn't go back to the home page. That page stays open. When I click on the web app again, I'm where I left off. Why do I need to have my web browser open while I'm in another program anyway? Now if I'm using something like Pandora, it's a problem. (And that level of multi-tasking would be welcomed Apple!) If I use the pre, I don't have this issue at all. Either way, these phones are initially made for joe public to understand not just for sammy supertech savvy to gush over. And yet, these phones can go up the scale from casual user to business user like myself.

    Anyone who's used the pre for an hour knows how absolutely cool it is. And that's a big factor. It's easy to use. Sure it's powerful and I still think these two smart phones (AND the G1) are great. But it's the UI stupid! That's what sells the phone. Don't hate them because they're beautiful. ;-) There is something under the hood.
  • Ehsan - Tuesday, June 23, 2009 - link

    Hi Anand,
    I am sorry to ask but am bit curious did you use non formated sites for facebook & Slashdot because of too much discrepency of my Iphone 3GS and your numbers of it.
    Also I was wondering if you can do a app launching test on Iphone 3GS with a 3rd party app as most of the native apps run services in background (I found this by installing backgrounder app from Cydia after jailbreak on 3G and found that many native apps were running in background already). So its not launching from standstill if its half running.
    Thanks.
    Ehsan
  • Hrel - Tuesday, June 23, 2009 - link

    Att's network is completely useless. Their plans are INCREDIBLY overpriced, and they nickle and dime the living crap out of you... I will NEVER get any cell phone from ATT.

    That being said, cell phones need to transition to voip over WiiMax, once a Nationwide (world wide) WiiMax network is set up.

    Data plans need to be INFITINE data, non of this 5GB per month bullshit!! Text IS data, as you said. Voice, well, is kind of data, and should be ALL data soon.

    I don't think sprints network is reliable enough to switch though.

    Battery life needs to hit 20hrs+.

    I want a smart phone from LG, that I OWN, not that BELONGS to a cell phone company. So I can buy the phone, and take it to whatever network I want, Verizon, Net 10, Boost, Sprint, whatever. LG makes great stuff.

    Can you PLEASE review the LG smart phones that ARE out, like the Env, and the other one that costs like 30 bucks more... I forget the name right now.

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